Shipping Policy
At Goodies City, we understand the importance of a smooth and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place an order to the moment it arrives at their doorstep.
Our shipping policy is designed to ensure transparency and clarity for our valued customers. Here are the key details you need to know:
Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. We strive to have all orders processed within 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
The shipping time will depend on the address we are shipping to and the distance it is from our warehouse. On average a shipment will take no longer than 7-10 business days to arrive. We partner with reliable shipping carriers to ensure timely and secure delivery of your order.
Please note that these are estimated shipping times and may vary depending on factors beyond our control, such as weather conditions or customs delays.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment and know exactly when it will arrive. Simply click on the tracking number provided in the email, and you will be redirected to the carrier's website.
Shipping Restrictions
While we strive to offer worldwide shipping, there may be certain restrictions on specific products or destinations due to legal or logistical reasons. If you encounter any issues during the checkout process regarding shipping restrictions, please reach out to our customer support team, and we will be happy to assist you.
At Goodies City, we are committed to providing exceptional customer service, and that includes ensuring a smooth and reliable shipping experience. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are here to help!